Medicare Service Specialist
Rishanda’s time is devoted to supporting our Medicare and long-term-care clients. With exceptional problem-solving skills and industry expertise, she advocates for clients and helps them address issues with their coverage, claims, and service items. By coordinating proactively with both providers and clients, she helps clients resolve their insurance claims efficiently and with as little stress as possible.
She enjoys being a source of knowledge for her clients and leverages her resources to find the most appropriate approach for each individual. The ability to resolve clients' concerns fills her with gratitude as she witnesses the peace of mind it provides them.
Rishanda earned her bachelor’s degree in anthropology from the University of Arkansas, and she continues to hold an appreciation for the study of different cultures to this day. Throughout her lifetime, she’s lived all across the country, as well as in Bolivia.
Rishanda and her husband Colby are Wichita natives and enjoy everything their hometown has to offer. In their free time, they enjoy gardening, golfing, and spending time with their dogs—German shepherds Diesel and Chopper and their coonhound mix, Big Guurrrl.